Introduction to the service
UPS stands for Worldwide Parcel Delivery Limited, which is the world's largest parcel delivery company. Committed to supporting global business development. China UPS International Express represents UPS's advanced technology and team support to provide you with high quality. Fast courier service.
UPS originated as a messenger company founded in 1907 in Seattle, USA, to deliver letters and deliver packages to retail stores, and later developed into a global courier. Due to the business principle of "best service, lowest price", the situation gradually opened up throughout the western coast of the United States. By the 30s, UPS had served all major western cities and developed the first mechanical parcel sorting system. In the '50s, UPS acquired the rights to be a "common transportation carrier," expanded its package delivery operations from retail stores to ordinary residents, and directly merged with the U.S. Postal Service, which is now the world's largest courier and package delivery company.
Hong Kong UPS Customer Service Center Telephone：852-27353535
Http://www.ups.com/hk
Hong Kong DHL | Relevant parameters and standards |
Billable weight | For single ticket billing, the minimum billable weight unit is 0.5kg for less than 20.5kg, and the minimum billable weight unit for more than 21kg is 1kg |
Billing standards | Volume and real weight, whichever is larger is billed; The volume is calculated as follows: the longest × the highest × the widest CM/5000, and multiple pieces of one ticket are settled by the sum of the total weight. Receiving the notice from the UPS service provider, from April 3, 2014, UPS will implement the piece-by-piece weight for multiple pieces from the previous check-in position, that is, each piece less than 0.5KG is rounded at 0.5KG, and more than 0.5KG is rounded up according to 1KG for multiple pieces of goods billed as follows: other calculation methods remain unchanged, each piece of real weight and material volume weight is larger, and the bulk cargo charge is rounded up according to the final billing weight |
Special weighting | Non-standard packaging will have a surcharge, see the following official standards; |
Maximum shipment | Maximum shipment: more than 6750px on one side, more than 70kg per piece, and the sum of side lengths is less than 10475px (i.e. 1 length + 2 width + 2 height < 10475px), will not be carried; |
Receiving and sending countries | 220 countries worldwide |
Refer to the statute of limitations | North America: 2-4 business days Asia: 2-4 business days Western Europe: 2-4 working days Central and South America: 4-5 working days Middle East: 4-6 business days Africa: 4-8 working days
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Price | The price does not include remote surcharges, customs duties, return fees, processing fees and other fees; |
Query method | Online inquiries are available。Http://www.ups.com/hk |
Insurance services | Official insurance services can be purchased at a rate of 0.42%, with a minimum of 50HKD/ticket; For other commercial insurance, please refer to the official quotation table of Vietnam Airlines |
Fuel oil | Monthly changes, please pay attention to the website announcement |
■UPS official standard surcharges and related regulations (final subject to official billing)
①Fuel surcharge: The quotation does not include fuel surcharge, and is subject to the official online announcement of UPS every month!
②Remote surcharge: HKD4/KG* fuel with a minimum charge of HKD195.00 per ticket, additional fuel surcharge (if the address is remote, you can check with UPS according to the zip code)
③Change of address fee: HKD77/CTN, up to HKD273/ticket (the recipient has the right to change the delivery address, the surcharge incurred shall be borne by the shipping payer, if the address is wrong or the sender or recipient requests to change the address, a surcharge will be incurred)
④Tariff prepayment fee: HKD125.0/ticket; (Destination duties, surcharges, more complex customs clearance fees, etc. may be incurred locally, and the sender will be charged if the tariff advance is changed or the tariff is selected.)
⑤Refusal return fee: HKD78/ticket*fuel; (If the customer refuses to deliver and returns due to other reasons, the return fee and handling fee will be charged;
⑥Overweight surcharge: HKD40.0/piece; (see item B below);
⑦Over-limit surcharge: HKD388.0/piece* fuel (see item C below);
⑧Chargeback: HKD80.0/ticket;
⑨Weekend delivery fee: HKD100.0/ticket, as long as selected, whether it is done or not, UPS will charge this fee;
⑩Express Expedited Fee: HKD320.0/ticket; (Select UPS Global Express Rush Fee);
1、Declaration of insurance premium: rate is 0.42%, minimum 50HKD/ticket; For shipments exceeding HKD777 per shipment, you can opt for the additional protection of the Declaration of Value service to protect your goods from the risk of loss or damage. For each increase in the value of the goods, a fee of HKD3.2 will be charged, i.e. the insurance premium will be declared.
2、Residential Area Delivery: Local recipient's address is residential area (referring to the United States, Puerto Rico, Canada) is subject to a minimum HKD23* fuel/ticket delivery fee, this fee will not be billed, if you need to inquire, you can call UPS toll-free number.
B.) UPS non-standard packaging is subject to a charge of HKD40.0/piece (if multiple conditions are met, only one HKD40 will be charged), which is manifested in:
⑴If the length of one side exceeds 3800px, or the secondary length exceeds 1900px, HKD40/piece will be charged；
⑵Metal or wood items that are not UPS packaging materials and cylindrical items that cannot be completely packed into a general carton, such as barrels, drums, cylinders or tires;
⑶A surcharge of HKD40/piece will be charged for a single piece exceeding (inclusive) 32KG；
⑷If the average actual weight of multiple pieces exceeds (inclusive) 32KG, a surcharge of HKD40/piece will be charged。
Remarks: For example, if there are 6 pieces of goods, 3 pieces of real weight 40KG/piece, and 3 pieces of real weight of 30KG/piece, a total of 210KG, the average real weight is 35KG, and HKD240 per piece will be charged according to the surcharge of HKD40 for 6 pieces)
C.)UPS oversized packaging will charge HKD388.0/piece* fuel charge, as follows:
⑴If the sum of the side lengths exceeds 8250px, an additional 388HKD/CTN* oil shall be charged, and the minimum billable weight of this cargo shall be 40KG/CTN.
⑵If the UPS is in transit, HKD388.0/piece* oil will be charged, which meets the criteria C (1) and B, and the two surcharges will be charged at the same time.
⑶The maximum limit is manifested in: one side does not exceed 6750px, a single piece does not exceed 70kg, and the sum of side lengths is less than 10475px (i.e. 1 length + 2 width + 2 height < 10475px).
■Operational requirements：
（1）Commercial invoice, waybill, handover list requirements：
①Commercial invoice: including sender, consignee, product name (material + use), HS commodity code declared value (refusal of low declaration), bound together with the waybill；